The short version
- Cancel at any time. Your subscription runs to the end of the period you have already paid for, and then stops.
- We do not refund the unused part of a month you chose to leave part-way through.
- If we end your subscription without cause, or bill you in error, we refund in full.
- If firstfoot has genuinely failed you, write to us. The paragraph below about not pointing at this page is meant literally.
How to cancel
From your account, or by emailing gajanansr8@gmail.com from the address on the subscription. There is no cancellation form, no exit survey and no phone call.
Cancelling stops the next charge. You keep access until the end of the period you have paid for — if you cancel on day three of a month, you have the remaining twenty-seven days.
Your files go with you. Ask within thirty days of cancelling and we will send you your brain file, your channels and your results as flat JSON. After thirty days we delete them.
What is refunded, and what is not
| Situation | Refund |
|---|---|
| You cancel mid-month | No refund. You keep access to the end of the paid period. |
| You were charged after cancelling | Full refund of that charge. |
| Duplicate or incorrect charge | Full refund of the difference. |
| We end your subscription without cause | Refund of the unused part of the month. |
| We end it for a breach of acceptable use | No refund. |
| First month, and firstfoot did not do what this site says | Full refund. See below. |
That last row is deliberate. This site makes specific claims — that firstfoot names the communities your buyers are in with evidence, earns you standing before you post, refuses work that fails its own tests, and tells you which part of a flat week failed. If it does not do those things in your first month, ask for your money back and you will get it. We would rather refund you than argue about whether the product matched its own description.
We do not refund because the work did not produce the results you hoped for. Nobody can promise reach or customers, and the terms say so plainly. The guarantee above is about whether the product behaves as described, not about outcomes.
The founding rate
The first ten founders pay $99 a month and keep that rate for as long as the subscription runs without a break. Cancel and come back later and the rate is the standard $199 — not a penalty, just that the founding rate is tied to a continuous subscription rather than to a person.
Failed payments
If a charge fails we will retry it and email you. If it has not gone through after fourteen days the subscription pauses rather than being deleted — your files stay where they are, and resuming restores access. We will not quietly keep retrying a dead card for months.
How refunds are paid, and how long they take
Refunds go back to the original payment method. We process them within three working days of agreeing one. After that it is your bank's timetable — typically five to ten working days for a card, sometimes longer for international cards.
We cannot refund to a different card or account than the one that paid, which is a rule of the payment network rather than ours.
If you disagree with a decision
Email gajanansr8@gmail.com and say what happened. One person reads it, and that person is the one who built the product.
Please write before raising a chargeback. A chargeback costs us a fee and freezes the conversation, and in every case so far the thing you wanted could have been sorted out in one email.
See also pricing, the terms, and the privacy policy.